When something breaks
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- 1Photograph it
Now, before anybody touches it. This is the one that decides an insurance claim.
- 2Stop it getting worse
Water off, power off, a bucket. Fixing comes later; spreading is what costs.
- 3Find what it is and how old
Model, serial, when it arrived. Half of these are still under a warranty nobody looked up.
- 4Decide: fix, replace, or live with it
Say which. The default is living with it for four months and then replacing it anyway.
- 5Make the call or place the order
Today. The queue for a tradesperson is measured in weeks and starts when you ring.
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